ADVOCATE SERVICES

Ensuring Your Needs Are Represented

Navigating the complexities of care assessments and funding decisions can be overwhelming.

Our Advocate Services are here to guide and support you through every step of the process.

We represent your best interests and ensure your voice is heard in crucial meetings and assessments.

Cost of our Advocate Service

Hourly Rate

Our advocate service is available at a rate of £25 per hour, providing expert support to guide you through the CHC process. your needs are represented

£25 per Hour

Travel Cost

Travel is charged at £0.45 per mile to cover transportation expenses when visiting clients or attending meetings on your behalf.

£0.45 per mile

Accomodation Cost

If an overnight stay is required, this will be discussed and agreed upon with the client in advance, with costs to be confirmed.

TBC

MDT Assessments

Representation at MDT (Multidisciplinary Team) Assessments

What We Do: We represent your interests during Multi-Disciplinary Team (MDT) assessments to ensure that the report:

Accurately reflects your care needs.
Is comprehensive, leaving no crucial details overlooked.
Meets the criteria for CHC funding approval.

Why It Matters: A well-prepared and accurate report is essential for securing the right level of care and funding.

CHC Checklist

What We Do: We assist in completing the CHC Checklist, the first step in determining eligibility for Continuing Healthcare.

This includes:

Guiding you through the process.
Highlighting key care needs to ensure eligibility.

Why It Matters: The checklist sets the stage for the full assessment, making it a critical component

CHC Assessment

What We Do: We support you through the full CHC assessment process by:

Ensuring all care needs are documented accurately.
Challenging any inaccuracies or omissions in the assessment.

Why It Matters: A detailed and accurate assessment is essential for funding approval.

ICB Meeting

Integrated Care Board (ICB) meetings are a pivotal stage in the CHC process, where key decisions regarding eligibility and funding are made.

During the meeting, the ICB team:

• Reviews each of the 12 qualifying domains, including areas like mobility, cognition, nutrition, and more.

• Assigns scores to reflect the level of need in each domain.

• Discusses the evidence provided to support the care needs outlined in the assessment.

Our team ensures that:

• Your concerns are clearly communicated.

• All evidence supporting your loved one’s care needs is presented effectively.

• Any discrepancies or inaccuracies in the assessment are challenged on your behalf.

CARE PACKAGE Negotiations

What We Do: We negotiate with care providers and funding bodies to:

Secure a care package that meets your specific needs.
Ensure the agreed care package is implemented effectively.

Why It Matters: A tailored care package ensures the best quality of life for your loved one.

CHC Reviews

What Are CHC Reviews?

Continuing Healthcare (CHC) reviews are periodic assessments conducted to ensure that individuals still meet the criteria for CHC funding and that their care package is appropriate for their needs. The review process typically involves CHC notifying you that they wish to evaluate your care package to confirm whether it is being utilized as agreed and if you continue to qualify for CHC funding. Additionally, you have the right to request a review if your care needs have changed significantly, such as requiring additional support or increased funding. These reviews are a crucial part of ensuring that care is tailored to your current needs and circumstances.

How We Help Our Clients with CHC Reviews

At Home Complex Care Management, we provide expert support and advocacy throughout the CHC review process. Whether it’s a scheduled review initiated by CHC or a review requested due to changing care needs, we guide our clients every step of the way. Our team helps prepare the necessary documentation, liaises with CHC professionals, and ensures that all aspects of your care are accurately represented. We advocate on your behalf to secure the appropriate level of funding and services you deserve, ensuring that your care package continues to meet your needs effectively and supports your goal of staying safely and comfortably at home.

Why Choose Us?

Our dedicated team has firsthand experience navigating the complexities of CHC funding. We understand the emotional and practical challenges families face and are committed to providing expert support at every stage.

For more information or to book a consultation, Contact Us today. Let us help you secure the care your loved ones deserve.